FREQUENTLY ASKED QUESTIONS

To help our passengers answer general questions about travel on Scandinavia Express, we have prepared a series of "Frequently Asked Questions" discussing common topics of bus travel. Please choose among the questions listed.

General Information | On-Board Information | Passenger Services
Fares & Schedules | Ticketing Information | Regional Travel
   Customer Assistance and Refunds | Children Travelling
 Baggage & Baggage Claims | Cargo, Package, Money Transfer

Passenger Services

Should there be a topic or question not mentioned or answered in the "Frequently Asked Questions" list,
please send your enquiry to : FAQ INFORMATION



Are route maps available?

A small geographic route map and mileage strip map is provided online for each Scandinavia Express route. Find your specific route through the main route index of this web site. Then use the convenient print link at bottom of the page and print the handy A4 size route page.


Are printed timetables available?

An updated version is presently being arranged and should soon be available from our main terminal in Dar-es-Salaam or from any of our regional offices. They can also be requested by post from:

    Information,
    Scandinavia Express Services,
    P.O. Box 2414,
    Dar-es-Salaam Tanzania


Does Scandinavia Express offer discounted transit accommodation?

Scandinavia Express Services has special rates for our passengers at selected guest houses and hotels in Dar-es-Salaam. Should you need overnight accommodation please ask for our list when making your reservation.


Are travel brochures available?
General travel brochures are not yet available at any of our terminals.


Does Scandinavia Express have any merchandise available for sale?

A variety of merchandise should be available for sale during the first half of 2005. These items will all be on sale at Scandinavia Express terminals whilst a small supply will also be available on-board our buses.


Does Scandinavia Express have any fare discount programs?

Not yet, although this may be reviewed during 2005.


Does Scandinavia Express offer charter buses?

Yes. Please see our Charter page for details.


Does Scandinavia Express offer any tour programs?

Not yet but these may become available during 2005.


Does Scandinavia Express have a policy regarding unruly passengers?

Scandinavia Express reserves the right to refuse to transport a person under the influence of intoxicating liquor or drugs or who refuses to comply with any lawful rule or regulations. If you witness any unruly behaviour or suspect any trouble with a fellow passenger during your trip, please notify the driver.

Should there be a topic or question not mentioned or answered in the "Frequently Asked Questions" list,
please send your enquiry to : FAQ INFORMATION

General Information | On-Board Information | Passenger Services
Fares & Schedules | Ticketing Information | Regional Travel
   Customer Assistance and Refunds | Children Travelling
 Baggage & Baggage Claims | Cargo, Package, Money Transfer

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